Answers, before you have to ask.
Grouped by topic. If yours isn't here, the contact form goes straight to the studio.
Pricing
Pricing
Is the price on the page the final price?
Yes. Prices shown are final — no VAT or fees are added at checkout. If our VAT status changes, the breakdown will show on the page, but the total you pay won’t.
Do you offer payment plans or a deposit?
There's no separate deposit — the checkout total is the full project price (or your first month, for a Care plan), due when you order. We don't currently offer instalment payment plans.
What does 'from €X' mean?
It’s the price of that service’s smallest package, stated exactly. Every package has its own price shown on its own card — nothing is hidden behind a bigger number appearing later.
Can I get a custom quote instead of a fixed package?
If your project genuinely doesn't fit any of the seven services — a much larger site, an unusual scope — send us the details through the contact form and we'll scope it honestly, including telling you if a fixed package actually covers it.
Process
Process
What happens after I add something to the cart?
You check out, we email you within 1 business day to confirm your start date, and the project begins once we’ve received your content and assets.
How long does a project take?
Turnaround is stated on every package, from 7–10 working days for a Landing Page to 8–10 weeks for the larger Ecommerce tier. It runs from receipt of your content, not from order date.
What if my content is late?
The stated turnaround starts from receipt of content — late content pushes the launch date back by roughly however late it arrives. See /process/ for the full breakdown.
How many revisions do I get?
It’s stated per package — for example 2 rounds on Landing Page Launch, 3 rounds on the Full Identity branding tier. Extra rounds are billed at €75/hr.
Ownership & files
Ownership & files
Do I own the website once it’s built?
Yes. On handover you own your domain, content and code outright — there’s no ongoing licence fee or lock-in to keep it live.
What do I actually receive at handover?
Full files and logins — hosting, domain (where we set it up on your behalf), and the site or shop’s source files.
Can I move the site to a different developer later?
Yes — because you own the code and logins outright, you’re free to take it anywhere.
Care plans
Care plans
Can I cancel a Care plan any time?
Yes — monthly rolling, no minimum term. Cancelling takes effect at the end of the current billing month.
Do unused hours roll over?
No. Each plan’s edit hours reset at the start of the next month rather than building up a balance.
What if I need more than my plan’s hours in a busy month?
Extra hours are billed at €75/hr, or you can move up a tier for that month and back down the next.
Is a Care plan required after I buy a website?
No — it’s optional. Plenty of clients buy the website alone; Care is there for anyone who’d rather not think about backups and small edits themselves.
Grants & VAT
Grants & VAT
Can I use a Local Enterprise Office voucher toward this?
Possibly — many Irish small businesses fund a first website through their Local Enterprise Office’s Trading Online Voucher. Vouchers must be approved before you buy, so check current terms and eligibility with your Local Enterprise Office before ordering.
Is VAT added to the price?
No. Prices shown are final; the tax line at checkout shows €0.00 added.
Legal
Legal
Where is designismoney based, legally?
designismoney trades from 93 Rosevale, Lagavooren, Drogheda, Co. Louth, A92 HHW0, Ireland, and is governed by Irish and EU law. Full details are in our Terms.
What’s your cancellation policy?
It depends on what you’ve bought — see our Refund & Cancellation Policy for the full terms, including the 14-day cancellation right for consumer purchases.
Still have a question? Ask us directly.
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